Returns
Products can be returned within 30 days of receipt, provided they're unused, undamaged, and in their original packaging. To qualify for a refund, the item must still look brand new—otherwise, we can't sell it as such.
Return shipping costs are the customer's responsibility. All returns must be sent back with a tracked service. Once we receive and approve your return, we'll issue a refund.
All returns require a valid RMA number (Return Merchandise Authorization). Please use the return portal based on your country/region:
Return portal* by country / region:
INTERNATIONAL 🌎
To return a product that you have purchased from our website, please file a return request here >>
SWEDEN 🇸🇪
To return a product that you have purchased from our website, please file a return request here >>
FINLAND 🇫🇮
To return a product that you have purchased from our website, please file a return request here >>
DENMARK 🇩🇰
To return a product that you have purchased from our website, please file a return request here >>
EXCHANGE
We do not have an Exchange program. If you need a different item, please file a return and place a new order for the new item.